Terms of Service

Last Updated: January 2026

1. Acceptance of Terms

Welcome to the CultureArk platform. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

CultureArk provides AI-based cultural knowledge services, including but not limited to:

  • AI cultural agent conversation services
  • Cultural knowledge base access
  • API interface services
  • Data assetization services

3. User Accounts

Using certain services may require creating an account. You are responsible for:

  • Providing accurate and complete registration information
  • Maintaining account security and password confidentiality
  • All activities under your account
  • Promptly notifying us of any unauthorized use

4. Usage Restrictions

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on others' intellectual property or other rights
  • Distribute malware or conduct cyber attacks
  • Attempt unauthorized access to our systems
  • Abuse APIs or exceed usage limits
  • Use services for any illegal or harmful activities

5. Intellectual Property

The CultureArk platform and its content (including but not limited to text, images, software, AI models) are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without explicit authorization.

6. User Content

You retain ownership of content you submit. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process that content to provide services.

7. Paid Services

Some services may require payment. Fees will be clearly displayed before purchase. Unless required by law, paid fees are non-refundable.

8. Disclaimer

Services are provided "as is." We do not guarantee that services will be uninterrupted or error-free. AI-generated content is for reference only and does not constitute professional advice.

9. Limitation of Liability

To the maximum extent permitted by law, CultureArk shall not be liable for any indirect, incidental, special, or consequential damages.

10. Termination

We reserve the right to suspend or terminate your access to services at any time for any reason, including violation of these terms.

11. Governing Law

These terms are governed by New Zealand law. Any disputes shall be submitted to the jurisdiction of New Zealand courts.

12. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of services constitutes acceptance of modified terms.

13. Contact

For any questions, please contact: [email protected]